User experience has always defined everything, whether we like to admit it or not. In my time with companies focused on application testing and monitoring, priorities often landed on features, design, and performance. But everything can work perfectly and still not be loved by users. At the same time, some applications are half built, sometimes lag, and yet people keep using them because they enjoy the experience or find value.
At the end of the day, whether it is technology, sales, operations, or anything else, we are all human. And humans operate on emotions first. Every process, design, or application should start with the question: how does this make someone feel?
Too often we drift into profit over people. Building for humanity requires time, care, and flexibility, and those are the very things sacrificed first. I enjoy reading your pieces, it's encouraging to see someone so intentional about keeping humanity and feeling at the center of design.
This means a lot, Kaye. Thank you. You captured it perfectly. Performance might tick every box, but emotion is what makes something matter. I’ve seen what happens when humanity gets left out of the design room… and also how powerful it is when it’s baked into the foundation. I really appreciate you reflecting it back so clearly. Grateful we’re thinking in the same direction.
Thank you, that part means a lot to me. I think we’re overdue for design that doesn’t just react, but understands. Not to impress, but to resonate. Appreciate you reading it with that kind of care.
User experience has always defined everything, whether we like to admit it or not. In my time with companies focused on application testing and monitoring, priorities often landed on features, design, and performance. But everything can work perfectly and still not be loved by users. At the same time, some applications are half built, sometimes lag, and yet people keep using them because they enjoy the experience or find value.
At the end of the day, whether it is technology, sales, operations, or anything else, we are all human. And humans operate on emotions first. Every process, design, or application should start with the question: how does this make someone feel?
Too often we drift into profit over people. Building for humanity requires time, care, and flexibility, and those are the very things sacrificed first. I enjoy reading your pieces, it's encouraging to see someone so intentional about keeping humanity and feeling at the center of design.
This means a lot, Kaye. Thank you. You captured it perfectly. Performance might tick every box, but emotion is what makes something matter. I’ve seen what happens when humanity gets left out of the design room… and also how powerful it is when it’s baked into the foundation. I really appreciate you reflecting it back so clearly. Grateful we’re thinking in the same direction.
Hey Christopher wonderful article on AI and UI design.
Thanks for sharing and keep writing 👍👏
"Just highlighting this part:
understands where you are in your life and shows you what matters.
This isn’t about screens anymore. It’s about soul."
Thank you, that part means a lot to me. I think we’re overdue for design that doesn’t just react, but understands. Not to impress, but to resonate. Appreciate you reading it with that kind of care.